Pet Policy

At Cave Castle Hotel, we understand that pets are part of the family. We are pleased to welcome your furry friends to our hotel. To ensure a comfortable and enjoyable stay for all our guests, we have outlined the following pet policy:

Pet-Friendly Rooms:

Pets are allowed in designated ground-floor pet-friendly rooms only. Please confirm the availability of these rooms at the time of booking.

Important: If you arrive with a pet without prior notification and we have no availability for pet-friendly rooms, you will not be permitted to stay.

Pet Fee:

A charge of £15 per night, per pet, will be added to your room bill.

Pet Size and Number:

We welcome pets of all sizes. However, a maximum of two pets is allowed per room.

Pet Supervision:

Pets must not be left unattended in guest rooms while you are off-site. If you need to leave your pet alone while on-site, please ensure they are properly secured in a crate or carrier.

Pet Cleanliness:

Guests are responsible for cleaning up after their pets. Waste disposal bags are available at the front desk.

Noise Control:

To ensure the comfort of all our guests, please keep noise to a minimum. Continuous barking or any disruptive behavior will not be tolerated.

Damage Responsibility:

Any damage caused by pets will be charged to the guest’s account. This includes but is not limited to, excessive cleaning fees, replacement of damaged items, and compensation for any disrupted stays.

Public Areas:

Pets must be kept on a leash or in a carrier while in public areas of the hotel. Pets are not allowed in The Windsor Restaurant, The Castle Spa, Health Club, function and event rooms, or other designated non-pet areas, except for service animals.

Health and Safety:

Pets must be up to date on vaccinations and free of parasites (fleas, ticks, etc.).

Respect Other Guests:

Please be considerate of other guests who may have allergies or fears of animals.

By adhering to these guidelines, we can ensure a pleasant stay for all our guests, both human and animal. We appreciate your cooperation and look forward to welcoming you and your pet to Cave Castle Hotel.

For any questions or special requests regarding our pet policy, please contact us directly.